Paulo Neves
IT Manager - Johnson & Johnson
- Jacarei-SP, Brazil
- paulo@psneves.com.br
- www.psneves.com.br
Set 2016 - Aug 2018
DeVry - Metrocamp
Post-gratuation, Information Security Management
Paulo Neves
SUMMARY
15+ years of experience in Information Technology.
Bachelor of Computer Science at Federal University of Sao Paulo.
Background as People Manager, Technical Product Owner, Service Specialist, Information Security Analyst and Software Developer.
LANGUAGES
- Portuguese
- English (Fluent)
- Spanish (Fluent)
EDUCATION
Jan 2011 - Jun 2015
Federal University of São Paulo - UNIFESP
Bachelor Degree, Computer Science
EXPERIENCE
Jan 2014 - Present
Johnson & Johnson
São José dos Campos-SP, Brazil
Apr 2023 - Present
IT Manager - Web and API Development - Technology Services
- Interview and onboard talent as required by digital products.
- Act as a point of escalation for talent resource issues and Chapter member performance.
- Design individual development plans for Chapter members.
- Set strategic direction of the Chapter’s associated technologies/skillsets, as well as Chapter members’ professional training plan and carrier path.
- Lead training events and support the development of Chapter members.
- Propose new and better ways of leveraging technology / capabilities under the Chapter purview.
Set 2020 - Mar 2023
IT Lead – Technical Product Owner – Janssen – HCP Omnichannel Product Line
- Accountable for the delivery and operations of personalization, integrations (via Single Sign-On and API), web analytics and search functionalities required to the Product Janssen Pro LATAM.
- Responsible for training agencies and internal partners about the product functionalities.
- Collect, analyze, and address resolution of product incidents and pain points with Operations and Development teams.
- Manage features/epics and users stories using JIRA. Work with development teams to refine, estimate and prioritize based on Objectives and Key Results defined together with business partners.
- Report status, risks and opportunities to business stakeholders via OKR reviews and product demos.
- Point of contact for email campaign solution used by Janssen LATAM – Oracle Eloqua.
- Implemented CSAT (Customer Satisfaction) solution for Janssen Pro, F2F interactions, webcalls and events promoted by Janssen.
Feb 2019 - Aug 2020
Service Specialist - Digital & RPA
- Responsible for Robotic Process Automation (RPA) and Digital products engineering and architectural decisions.
- Ensure initiatives follow technical engineering standards during estimations and execution.
- Coordinated proof of concepts, projects and development capacity teams for regional and global initiatives.
- Accountable for quality level of services – generated metrics, status reports and escalate risks as needed.
- Built and maintained effective relationships with regional and global IT business partners.
Apr 2018 - Feb 2019
Sr. Information Security Analyst
- Information security point of contact for J&J Corporate, Vision Care and LifeScan in Latin America;
- Assessed security controls on global applications from a company acquired by J&J.
Jun 2015 - Apr 2018
Information Security Analyst
- Coordinated information security awareness activities for Latin America;
- Information security trainer for business and IT partners;
- Conducted compliance analysis and risk calculation for applications;
- Engaged in IT corporate internal audits;
- Organized SOx tests for IT activities;
- Collaborated with physical security assessments and business partner risk assessments;
- Managed risk acknowledgement forms for security gaps;
- Instructed and led the department's intern to complete information security activities.
Jan 2014 - Jun 2015
Intern
- Managed security vulnerabilities for websites from J&J Medical LatAm;
- Applied security instructor-led training for 800+ non-administration users;
- Guided IT community in SDLC methodology;
- Administered security incidents involving lost/stolen devices;
- Approved change requests in the JD Edwards J&J Medical instance as compliance;
- Managed IT policies and procedures for J&J Medical LatAm;
- Reduced by half the time required for information security training control.
Dec 2011 - Nov 2013
Mentor Interativa
São José dos Campos-SP, Brazil Software Developer
- Developer for a learning management system with a social network integrated;
- Idealized and implemented the first mobile application sold by Mentor Interativa;
- Main technologies and frameworks used: Java, Google App Engine, SQL Server, PHP, MySQL and PhoneGap.
Jan 2011 - Dec 2011
Stafanini
Jaguariúna-SP, Brazil Junior Software Developer
- Collaborated for the translation of a Delphi system to Java;
- Developed features to include a new type of credit card in a payment company;
- Main technologies and frameworks used: Java, C#, Struts, SQL Server and MySQL.
Jan 2010 - Jul 2010
FAJTec
Jaguariúna-SP, Brazil Intern
- Helped students of the course Introduction to Programming in Java to understand the course content;
- Created and applied tests for the students.
May 2008 - Sep 2009
Data Computadores
Jaguariúna-SP, Brazil Instructor (Self-employed)
- Taught students how to change basic configurations, use Windows and operate Microsoft Office applications.